Build your first automation in under 5 minutes. Sign up for free.

Intercom

Give every WordPress visitor a personal welcome in Intercom, and never miss a chat, reply or support ticket again.

How it works

Automate Intercom in three steps

Create automations that connect Intercom to your WordPress site and the tools your business runs on. Nodest handles the work in between, so you can focus on what matters. No coding required.

Connect Intercom

Link your Intercom account to Nodest in a few clicks, so you can start building automations with Intercom.

Pick a trigger

Choose the trigger that starts your automation, such as a new order, form submission, or published post.

Chain actions and go live

Add one or more actions, and combine them with filters, branches, and delays to create a workflow that fits your needs.

Triggers and actions

Available triggers and actions for Intercom

Choose from the available triggers and actions to build automations with Intercom. Triggers start the automation, and actions are the steps that follow.

Add a note to a contactAction

Add a note to a contact

Add an internal note to a contact.

Add a note to a conversationAction

Add a note to a conversation

Add an internal note to a conversation.

Add a tag to a companyAction

Add a tag to a company

Apply a tag to a company.

Add a tag to a contactAction

Add a tag to a contact

Apply a tag to a contact.

Add a tag to a conversationAction

Add a tag to a conversation

Apply a tag to a conversation.

Archive a contactAction

Archive a contact

Archive a contact in Intercom.

Assign a conversationAction

Assign a conversation

Assign a conversation to a teammate or team.

Attach a contact to a companyAction

Attach a contact to a company

Attach a contact to a company.

Close a conversationAction

Close a conversation

Close an open conversation.

Create a contactAction

Create a contact

Add a new contact to Intercom.

Create a conversationAction

Create a conversation

Start a new conversation in Intercom.

Create a tagAction

Create a tag

Create a tag in your Intercom workspace.

Create a ticketAction

Create a ticket

Open a new ticket in Intercom.

Create an articleAction

Create an article

Add an article to your help center.

Create or update a companyAction

Create or update a company

Create or update a company in Intercom.

Delete a contactAction

Delete a contact

Permanently delete a contact in Intercom.

Detach a contact from a companyAction

Detach a contact from a company

Detach a contact from a company.

Find adminsAction

Find admins

List teammates in your Intercom workspace.

Find articlesAction

Find articles

List help center articles in Intercom.

Find companiesAction

Find companies

List companies in your Intercom workspace.

Find company attributesAction

Find company attributes

List custom attributes defined for companies.

Find contact attributesAction

Find contact attributes

List custom attributes defined for contacts.

Find contactsAction

Find contacts

Search contacts in your Intercom workspace.

Find conversationsAction

Find conversations

Search conversations in your Intercom inbox.

Find help center collectionsAction

Find help center collections

List help center collections in Intercom.

Find segmentsAction

Find segments

List segments in your Intercom workspace.

Find subscription typesAction

Find subscription types

List subscription types in your workspace.

Find tagsAction

Find tags

List all tags in your Intercom workspace.

Find teamsAction

Find teams

List teams in your Intercom workspace.

Find ticket attributesAction

Find ticket attributes

List attributes defined on a ticket type.

Find ticket statesAction

Find ticket states

List ticket states in your workspace.

Find ticket typesAction

Find ticket types

List ticket types in your Intercom workspace.

Find ticketsAction

Find tickets

Search tickets in your Intercom workspace.

Merge a lead into a userAction

Merge a lead into a user

Merge a lead into an existing user.

Open a conversationAction

Open a conversation

Reopen a closed or snoozed conversation.

Remove a tag from a companyAction

Remove a tag from a company

Remove a tag from a company.

Remove a tag from a contactAction

Remove a tag from a contact

Remove a tag from a contact.

Remove a tag from a conversationAction

Remove a tag from a conversation

Remove a tag from a conversation.

Reply to a conversationAction

Reply to a conversation

Reply to an existing conversation.

Reply to a ticketAction

Reply to a ticket

Reply to a ticket or add a note to it.

Retrieve a companyAction

Retrieve a company

Get one company from Intercom.

Retrieve a contactAction

Retrieve a contact

Get one contact from Intercom.

Retrieve a conversationAction

Retrieve a conversation

Get one conversation from Intercom.

Retrieve a ticketAction

Retrieve a ticket

Get one ticket from Intercom.

Send a messageAction

Send a message

Send an outbound message to a contact.

Snooze a conversationAction

Snooze a conversation

Snooze a conversation until a future time.

Subscribe a contact to a subscription typeAction

Subscribe a contact to a subscription type

Opt a contact in to a subscription type.

Track an eventAction

Track an event

Track a custom event for a contact.

Unarchive a contactAction

Unarchive a contact

Restore an archived contact in Intercom.

Unsubscribe a contact from a subscription typeAction

Unsubscribe a contact from a subscription type

Opt a contact out of a subscription type.

Update a contactAction

Update a contact

Update an existing contact in Intercom.

Update a conversationAction

Update a conversation

Change a conversation's title or attributes.

Update a ticketAction

Update a ticket

Update a ticket's attributes or state.

Update an articleAction

Update an article

Change an article in your help center.

Article createdTrigger

Article created

Fires when a help center article is created.

Article deletedTrigger

Article deleted

Fires when a help center article is deleted.

Article publishedTrigger

Article published

Fires when a help center article goes live.

Article unpublishedTrigger

Article unpublished

Fires when a help center article is unpublished.

Article updatedTrigger

Article updated

Fires when a help center article is updated.

Company createdTrigger

Company created

Fires when a new company is created.

Company deletedTrigger

Company deleted

Fires when a company is deleted.

Company updatedTrigger

Company updated

Fires when a company is updated.

Contact archivedTrigger

Contact archived

Fires when a contact is archived.

Contact attached to companyTrigger

Contact attached to company

Fires when a contact is attached to a company.

Contact deletedTrigger

Contact deleted

Fires when a contact is permanently deleted.

Contact detached from companyTrigger

Contact detached from company

Fires when a contact is detached from a company.

Contact email updatedTrigger

Contact email updated

Fires when a contact's email address changes.

Contact replied to ticketTrigger

Contact replied to ticket

Fires when a contact replies to a ticket.

Contact subscribedTrigger

Contact subscribed

Fires when a contact subscribes to email.

Contact subscribed to a subscription typeTrigger

Contact subscribed to a subscription type

Fires when a contact opts in to a subscription type.

Contact unarchivedTrigger

Contact unarchived

Fires when an archived contact is restored.

Contact unsubscribedTrigger

Contact unsubscribed

Fires when a contact unsubscribes from email.

Contact unsubscribed from a subscription typeTrigger

Contact unsubscribed from a subscription type

Fires when a contact opts out of a subscription type.

Contacts mergedTrigger

Contacts merged

Fires when two contacts are merged into one.

Conversation assignedTrigger

Conversation assigned

Fires when a conversation is assigned.

Conversation closedTrigger

Conversation closed

Fires when a conversation is closed.

Conversation createdTrigger

Conversation created

Fires when a new conversation is created.

Conversation openedTrigger

Conversation opened

Fires when a teammate reopens a conversation.

Conversation priority updatedTrigger

Conversation priority updated

Fires when a conversation's priority changes.

Conversation ratedTrigger

Conversation rated

Fires when a conversation is rated.

Conversation snoozedTrigger

Conversation snoozed

Fires when a teammate snoozes a conversation.

Conversation taggedTrigger

Conversation tagged

Fires when a tag is added to a conversation.

Conversation unsnoozedTrigger

Conversation unsnoozed

Fires when a snoozed conversation reopens.

Event trackedTrigger

Event tracked

Fires when an event is tracked for a contact.

Fin replied to conversationTrigger

Fin replied to conversation

Fires when Fin or a bot replies to a conversation.

Lead added emailTrigger

Lead added email

Fires when a lead shares an email address.

Lead converted to userTrigger

Lead converted to user

Fires when a lead becomes a user.

Lead createdTrigger

Lead created

Fires when a new lead is created.

Lead taggedTrigger

Lead tagged

Fires when a tag is added to a lead.

Lead untaggedTrigger

Lead untagged

Fires when a tag is removed from a lead.

Lead updatedTrigger

Lead updated

Fires when a lead is updated.

Note added to conversationTrigger

Note added to conversation

Fires when a note is added to a conversation.

Teammate replied to conversationTrigger

Teammate replied to conversation

Fires when a teammate replies to a conversation.

Teammate replied to ticketTrigger

Teammate replied to ticket

Fires when a teammate replies to a ticket.

Teammate started a conversationTrigger

Teammate started a conversation

Fires when a teammate messages a single contact.

Ticket assigned to teamTrigger

Ticket assigned to team

Fires when a ticket is assigned to a team.

Ticket assigned to teammateTrigger

Ticket assigned to teammate

Fires when a ticket is assigned to a teammate.

Ticket attribute updatedTrigger

Ticket attribute updated

Fires when any attribute on a ticket changes.

Ticket closedTrigger

Ticket closed

Fires when a ticket is closed.

Ticket createdTrigger

Ticket created

Fires when a new ticket is created.

Ticket note addedTrigger

Ticket note added

Fires when a teammate adds a note to a ticket.

Ticket ratedTrigger

Ticket rated

Fires when a contact rates a ticket.

Ticket resolvedTrigger

Ticket resolved

Fires when a ticket moves to a resolved state.

Ticket snoozedTrigger

Ticket snoozed

Fires when a teammate snoozes a ticket.

Ticket state updatedTrigger

Ticket state updated

Fires when a ticket's state changes.

Ticket unsnoozedTrigger

Ticket unsnoozed

Fires when a snoozed ticket reopens.

User createdTrigger

User created

Fires when a new user is created.

User replied to conversationTrigger

User replied to conversation

Fires when a user replies to a conversation.

User taggedTrigger

User tagged

Fires when a tag is added to a user.

User untaggedTrigger

User untagged

Fires when a tag is removed from a user.

User updatedTrigger

User updated

Fires when a user is updated.

Visitor signed upTrigger

Visitor signed up

Fires when an anonymous visitor signs up as a user.

Combinations

Get more value from Intercom

Discover how combining Intercom with other powerful tools can take your workflows to the next level.

Intercom + ActiveCampaign

Grow your ActiveCampaign lists from WordPress. Add contacts, apply tags and move deals automatically.

Intercom + Airtable

Save form entries, orders and users from your WordPress site as Airtable records to keep your bases up to date.

Intercom + Anthropic

Let Claude write product descriptions, summarize form entries and draft email replies for your WordPress site.

Intercom + Asana

Create and assign tasks automatically from any WordPress event and notify the right person on your team.

Intercom + awork

Turn orders and form entries on your WordPress site into awork projects and tasks, so no new client work slips by.

Intercom + Basecamp

Turn WordPress activity into Basecamp to-dos, messages and comments so your team's projects stay on track.

Intercom + Brevo

Add contacts, manage lists, and send emails automatically to keep your CRM tools in sync with your WordPress site.

Intercom + Cal.com

Turn WordPress form submissions, orders, and sign-ups into Cal.com bookings, reschedules, and cancellations.

Intercom + Calendly

Send new leads, customers and form entries from your WordPress site a Calendly link to book a call with you.

Intercom + CleverReach

Automatically sync subscribers, tags and orders from your WordPress site to CleverReach and grow your newsletter.

Intercom + ClickUp

Keep ClickUp and your WordPress site in step. Create tasks from orders and form entries, and act when they're done.

Intercom + DeepL

Automatically translate posts, products and form entries on your WordPress site into more than 100 languages.

Intercom + Easy Digital Downloads

Trigger automated workflows on completed purchases, new customers, and downloads in your store.

Fluent Forms

Intercom + Fluent Forms

Turn any Fluent Forms submission into a workflow. Route leads, create contacts, and notify your team instantly.

Intercom + Gemini

Add AI-powered actions to any workflow. Generate content, summarise data, and process information smarter.

Intercom + Google Calendar

Send bookings, appointments, orders and event registrations from WordPress to your Google Calendar automatically.

Intercom + Google Contacts

Turn WooCommerce orders, form entries and newsletter signups into organized Google Contacts.

Intercom + Google Docs

Draft contracts, invoices and letters in Google Docs from your WordPress orders, entries and members.

Intercom + Google Sheets

Send your WordPress form entries, orders and members into a Sheet, and pull that data back into your site.

Intercom + Google Tasks

Automatically create a Google Task from every enquiry, order and comment submitted through your WordPress site.

Intercom + Gravity Forms

Turn any form submission into a workflow. Route leads, create contacts, and notify your team instantly.

Intercom + Klaviyo

Add customers to Klaviyo from your WordPress forms and orders, keep profiles current, and track what they do.

Intercom + Linear

Create Linear issues automatically from WordPress events to bridge your client sites and your dev team's workflow.

Intercom + Mailchimp

Add subscribers, update tags, manage audiences, and trigger campaigns all from WordPress and WooCommerce.

Intercom + MemberPress

Automate your membership site. Trigger workflows on new subscriptions, cancellations, and plan upgrades.

Intercom + Monday.com

Push items and updates into your boards automatically. No more data entry between your site and your team.

Intercom + Notion

Create Notion pages from any WordPress event. Update properties, add comments, and archive pages.

Intercom + OpenAI

Bring OpenAI into your automations to process data, generate content, and add intelligent steps to your workflows.

Intercom + Pipedrive

Turn new WordPress signups, orders and form entries into Pipedrive deals, contacts and follow-ups automatically.

Intercom + rapidmail

Add your WordPress site's visitors and customers to rapidmail lists and keep their newsletter details up to date.

Intercom + Resend

Send transactional and marketing emails automatically from your WordPress site and keep your contact lists up to date.

Intercom + Slack

Send your WordPress site's activity straight to Slack, so your team sees new orders and form entries right away.

Intercom + Stripe

Automate what happens after Stripe payments, subscriptions and refunds, from emails to member access.

Intercom + Telegram

Send order alerts, form entries, and updates from your WordPress site to any Telegram chat or channel.

Intercom + Todoist

Turn new orders, form entries and comments on your site into Todoist tasks your team can pick up right away.

Intercom + Toggl Track

Track time against your WordPress work in Toggl Track and keep projects, clients and tasks in sync automatically.

Intercom + Trello

Connect your WordPress site to Trello and turn every new order, lead or sign-up into a card on the right board.

Intercom + WooCommerce

React to store events in real time. Trigger workflows on orders placed, completed, or new customers created.

Intercom + WordPress

Trigger automations from any WordPress event, like user registration, post publishing or login.

Intercom + WS Form

Turn any WS Form submission into a workflow. Route leads, create contacts, and notify your team instantly.

Automations

Popular Intercom workflows

Get more out of Intercom with Nodest. Pick a ready-made workflow, customise it to fit your needs, and go live in minutes.

IntercomGoogle Sheets

Create or update rows in Google Sheets for unpublished articles in Intercom

When “Article unpublished” fires in Intercom, Nodest will create or update rows in Google Sheets.

IntercomGoogle Sheets

Create or update rows in Google Sheets for article updates in Intercom

When “Article updated” fires in Intercom, Nodest will create or update rows in Google Sheets.

IntercomGoogle Sheets

Create or update rows in Google Sheets for published articles in Intercom

When “Article published” fires in Intercom, Nodest will create or update rows in Google Sheets.

IntercomGoogle Sheets

Create or update rows in Google Sheets for ticket ratings in Intercom

When “Ticket rated” fires in Intercom, Nodest will create or update rows in Google Sheets.

IntercomGoogle Sheets

Create or update rows in Google Sheets for closed tickets in Intercom

When “Ticket closed” fires in Intercom, Nodest will create or update rows in Google Sheets.

IntercomGoogle Sheets

Create or update rows in Google Sheets for resolved tickets in Intercom

When “Ticket resolved” fires in Intercom, Nodest will create or update rows in Google Sheets.

AI assistant

MCP server for Intercom

Connect your favourite AI assistant and give it access to Intercom. From then on, just write what you need in the chat and watch the work get done in Intercom automatically.

Create an MCP server

Add a new MCP server to your workspace and pick the Intercom actions an assistant may use on your behalf.

Connect your AI assistant

Add the server to an AI assistant that supports MCP, and approve the connection once.

Call tools from chat

Ask for what you need in plain language. Your assistant finds the right Intercom action and runs it for you.

Frequently asked questions about Intercom

Find answers to common questions about using Intercom with Nodest.

Is there a free plan available?

Yes. The free plan includes unlimited automations and 100 actions per month, with no credit card required — enough to run your first Intercom workflows before deciding to upgrade.

How do I connect Nodest to Intercom?

Can I send data to Intercom and other tools at once?

What kinds of workflows can I automate with Intercom?

Do I need coding skills to use Nodest?

Where is my automation data processed?

Automation tips and tricks for WordPress professionals

Learn how to take control of your time with automation tips and productivity insights - weekly to your inbox.

Illustration showing how Nodest connects WordPress to the tools you already use every day