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Connect Intercom with CleverReach

Build automations that connect Intercom with CleverReach. When something happens in Intercom, Nodest passes the data along and runs the actions you set up in CleverReach or the other way around — no coding required.

Automations

Popular Intercom and CleverReach workflows

Pick a ready-made workflow that connects Intercom with CleverReach, customise it to fit your needs, and go live in minutes.

Triggers and actions

Available triggers and actions for Intercom and CleverReach

Combine the triggers and actions of Intercom and CleverReach to build your automation. Triggers start the automation, and actions are the steps that follow.

Event trackedTrigger

Event tracked

Fires when an event is tracked for a contact.

Article deletedTrigger

Article deleted

Fires when a help center article is deleted.

Article unpublishedTrigger

Article unpublished

Fires when a help center article is unpublished.

Article publishedTrigger

Article published

Fires when a help center article goes live.

Article updatedTrigger

Article updated

Fires when a help center article is updated.

Article createdTrigger

Article created

Fires when a help center article is created.

Ticket unsnoozedTrigger

Ticket unsnoozed

Fires when a snoozed ticket reopens.

Ticket snoozedTrigger

Ticket snoozed

Fires when a teammate snoozes a ticket.

Ticket attribute updatedTrigger

Ticket attribute updated

Fires when any attribute on a ticket changes.

Ticket ratedTrigger

Ticket rated

Fires when a contact rates a ticket.

Ticket note addedTrigger

Ticket note added

Fires when a teammate adds a note to a ticket.

Ticket resolvedTrigger

Ticket resolved

Fires when a ticket moves to a resolved state.

Ticket assigned to teamTrigger

Ticket assigned to team

Fires when a ticket is assigned to a team.

Ticket assigned to teammateTrigger

Ticket assigned to teammate

Fires when a ticket is assigned to a teammate.

Conversation taggedTrigger

Conversation tagged

Fires when a tag is added to a conversation.

Teammate started a conversationTrigger

Teammate started a conversation

Fires when a teammate messages a single contact.

Fin replied to conversationTrigger

Fin replied to conversation

Fires when Fin or a bot replies to a conversation.

Conversation priority updatedTrigger

Conversation priority updated

Fires when a conversation's priority changes.

Conversation unsnoozedTrigger

Conversation unsnoozed

Fires when a snoozed conversation reopens.

Conversation snoozedTrigger

Conversation snoozed

Fires when a teammate snoozes a conversation.

Conversation openedTrigger

Conversation opened

Fires when a teammate reopens a conversation.

Company deletedTrigger

Company deleted

Fires when a company is deleted.

Contact unsubscribed from a subscription typeTrigger

Contact unsubscribed from a subscription type

Fires when a contact opts out of a subscription type.

Contact subscribed to a subscription typeTrigger

Contact subscribed to a subscription type

Fires when a contact opts in to a subscription type.

Contact detached from companyTrigger

Contact detached from company

Fires when a contact is detached from a company.

Contact attached to companyTrigger

Contact attached to company

Fires when a contact is attached to a company.

Contact deletedTrigger

Contact deleted

Fires when a contact is permanently deleted.

Contact unarchivedTrigger

Contact unarchived

Fires when an archived contact is restored.

Contact archivedTrigger

Contact archived

Fires when a contact is archived.

Contacts mergedTrigger

Contacts merged

Fires when two contacts are merged into one.

Lead untaggedTrigger

Lead untagged

Fires when a tag is removed from a lead.

Lead taggedTrigger

Lead tagged

Fires when a tag is added to a lead.

User untaggedTrigger

User untagged

Fires when a tag is removed from a user.

User taggedTrigger

User tagged

Fires when a tag is added to a user.

Lead added emailTrigger

Lead added email

Fires when a lead shares an email address.

Visitor signed upTrigger

Visitor signed up

Fires when an anonymous visitor signs up as a user.

Contact replied to ticketTrigger

Contact replied to ticket

Fires when a contact replies to a ticket.

Teammate replied to ticketTrigger

Teammate replied to ticket

Fires when a teammate replies to a ticket.

Ticket state updatedTrigger

Ticket state updated

Fires when a ticket's state changes.

Ticket createdTrigger

Ticket created

Fires when a new ticket is created.

Company createdTrigger

Company created

Fires when a new company is created.

Contact subscribedTrigger

Contact subscribed

Fires when a contact subscribes to email.

Lead updatedTrigger

Lead updated

Fires when a lead is updated.

User updatedTrigger

User updated

Fires when a user is updated.

Teammate replied to conversationTrigger

Teammate replied to conversation

Fires when a teammate replies to a conversation.

User replied to conversationTrigger

User replied to conversation

Fires when a user replies to a conversation.

Conversation createdTrigger

Conversation created

Fires when a new conversation is created.

Contact email updatedTrigger

Contact email updated

Fires when a contact's email address changes.

Lead converted to userTrigger

Lead converted to user

Fires when a lead becomes a user.

Conversation assignedTrigger

Conversation assigned

Fires when a conversation is assigned.

Ticket closedTrigger

Ticket closed

Fires when a ticket is closed.

Company updatedTrigger

Company updated

Fires when a company is updated.

Contact unsubscribedTrigger

Contact unsubscribed

Fires when a contact unsubscribes from email.

Conversation ratedTrigger

Conversation rated

Fires when a conversation is rated.

Note added to conversationTrigger

Note added to conversation

Fires when a note is added to a conversation.

User createdTrigger

User created

Fires when a new user is created.

Lead createdTrigger

Lead created

Fires when a new lead is created.

Conversation closedTrigger

Conversation closed

Fires when a conversation is closed.

Create a ticketAction

Create a ticket

Open a new ticket in Intercom.

Update a ticketAction

Update a ticket

Update a ticket's attributes or state.

Find help center collectionsAction

Find help center collections

List help center collections in Intercom.

Archive a contactAction

Archive a contact

Archive a contact in Intercom.

Attach a contact to a companyAction

Attach a contact to a company

Attach a contact to a company.

Create a conversationAction

Create a conversation

Start a new conversation in Intercom.

Find company attributesAction

Find company attributes

List custom attributes defined for companies.

Find ticket typesAction

Find ticket types

List ticket types in your Intercom workspace.

Find teamsAction

Find teams

List teams in your Intercom workspace.

Find ticket attributesAction

Find ticket attributes

List attributes defined on a ticket type.

Reply to a ticketAction

Reply to a ticket

Reply to a ticket or add a note to it.

Create an articleAction

Create an article

Add an article to your help center.

Update an articleAction

Update an article

Change an article in your help center.

Remove a tag from a companyAction

Remove a tag from a company

Remove a tag from a company.

Track an eventAction

Track an event

Track a custom event for a contact.

Send a messageAction

Send a message

Send an outbound message to a contact.

Add a note to a conversationAction

Add a note to a conversation

Add an internal note to a conversation.

Close a conversationAction

Close a conversation

Close an open conversation.

Open a conversationAction

Open a conversation

Reopen a closed or snoozed conversation.

Snooze a conversationAction

Snooze a conversation

Snooze a conversation until a future time.

Update a conversationAction

Update a conversation

Change a conversation's title or attributes.

Unarchive a contactAction

Unarchive a contact

Restore an archived contact in Intercom.

Delete a contactAction

Delete a contact

Permanently delete a contact in Intercom.

Merge a lead into a userAction

Merge a lead into a user

Merge a lead into an existing user.

Subscribe a contact to a subscription typeAction

Subscribe a contact to a subscription type

Opt a contact in to a subscription type.

Unsubscribe a contact from a subscription typeAction

Unsubscribe a contact from a subscription type

Opt a contact out of a subscription type.

Create or update a companyAction

Create or update a company

Create or update a company in Intercom.

Detach a contact from a companyAction

Detach a contact from a company

Detach a contact from a company.

Create a tagAction

Create a tag

Create a tag in your Intercom workspace.

Add a tag to a companyAction

Add a tag to a company

Apply a tag to a company.

Retrieve a conversationAction

Retrieve a conversation

Get one conversation from Intercom.

Find ticketsAction

Find tickets

Search tickets in your Intercom workspace.

Retrieve a ticketAction

Retrieve a ticket

Get one ticket from Intercom.

Find ticket statesAction

Find ticket states

List ticket states in your workspace.

Find segmentsAction

Find segments

List segments in your Intercom workspace.

Find subscription typesAction

Find subscription types

List subscription types in your workspace.

Create a contactAction

Create a contact

Add a new contact to Intercom.

Update a contactAction

Update a contact

Update an existing contact in Intercom.

Find adminsAction

Find admins

List teammates in your Intercom workspace.

Find tagsAction

Find tags

List all tags in your Intercom workspace.

Find contact attributesAction

Find contact attributes

List custom attributes defined for contacts.

Find contactsAction

Find contacts

Search contacts in your Intercom workspace.

Retrieve a contactAction

Retrieve a contact

Get one contact from Intercom.

Find companiesAction

Find companies

List companies in your Intercom workspace.

Retrieve a companyAction

Retrieve a company

Get one company from Intercom.

Find conversationsAction

Find conversations

Search conversations in your Intercom inbox.

Find articlesAction

Find articles

List help center articles in Intercom.

Add a tag to a contactAction

Add a tag to a contact

Apply a tag to a contact.

Add a note to a contactAction

Add a note to a contact

Add an internal note to a contact.

Remove a tag from a contactAction

Remove a tag from a contact

Remove a tag from a contact.

Reply to a conversationAction

Reply to a conversation

Reply to an existing conversation.

Assign a conversationAction

Assign a conversation

Assign a conversation to a teammate or team.

Add a tag to a conversationAction

Add a tag to a conversation

Apply a tag to a conversation.

Remove a tag from a conversationAction

Remove a tag from a conversation

Remove a tag from a conversation.

Find groupsAction

Find groups

List groups in your CleverReach account.

Retrieve a groupAction

Retrieve a group

Retrieve a group from your CleverReach account by ID.

Find global attributesAction

Find global attributes

List global attributes defined for receivers.

Update a receiverAction

Update a receiver

Update an existing receiver in a CleverReach group. The email can't be changed.

Delete a receiverAction

Delete a receiver

Permanently delete a receiver from a CleverReach group.

Activate a receiverAction

Activate a receiver

Activate a receiver in a CleverReach group.

Deactivate a receiverAction

Deactivate a receiver

Deactivate a receiver in a CleverReach group.

Create a groupAction

Create a group

Create a group in CleverReach.

Change a receiver's emailAction

Change a receiver's email

Change the email address of a receiver in CleverReach.

Update a groupAction

Update a group

Update an existing group in CleverReach.

Delete a groupAction

Delete a group

Permanently delete a group from CleverReach.

Retrieve a group attributeAction

Retrieve a group attribute

Retrieve a group attribute from your CleverReach account by ID.

Delete a global attributeAction

Delete a global attribute

Permanently delete a global attribute from CleverReach.

Delete a group attributeAction

Delete a group attribute

Permanently delete an attribute from a CleverReach group.

Update a global attributeAction

Update a global attribute

Update a global attribute in CleverReach. The name can't be changed.

Add an email to the blocklistAction

Add an email to the blocklist

Add an email address to your CleverReach blocklist.

Remove an email from the blocklistAction

Remove an email from the blocklist

Remove an email address from your CleverReach blocklist.

Retrieve a blocklist entryAction

Retrieve a blocklist entry

Retrieve a blocklist entry from your CleverReach account by email.

Find reportsAction

Find reports

List reports in your CleverReach account.

Find group attributesAction

Find group attributes

List attributes defined for a CleverReach group.

Find ordersAction

Find orders

List orders of a receiver in a CleverReach group.

Retrieve a receiverAction

Retrieve a receiver

Retrieve a receiver from your CleverReach account by ID or email.

Retrieve a global attributeAction

Retrieve a global attribute

Retrieve a global attribute from your CleverReach account by ID.

Create or update a receiverAction

Create or update a receiver

Create a receiver in a CleverReach group, or update the existing receiver with the same email.

Add a tag to a receiverAction

Add a tag to a receiver

Add a tag to a receiver in CleverReach.

Remove a tag from a receiverAction

Remove a tag from a receiver

Remove a tag from a receiver in CleverReach.

Add an order to a receiverAction

Add an order to a receiver

Record an order for a receiver in CleverReach.

Find mailingsAction

Find mailings

List mailings in your CleverReach account.

Find receiversAction

Find receivers

List receivers in a CleverReach group.

Retrieve a mailingAction

Retrieve a mailing

Retrieve a mailing from your CleverReach account by ID.

Retrieve a reportAction

Retrieve a report

Retrieve a report from your CleverReach account by ID.

Update an orderAction

Update an order

Update an order of a receiver in CleverReach.

Delete an orderAction

Delete an order

Permanently delete an order of a receiver in CleverReach.

Create an attributeAction

Create an attribute

Create a global attribute, or an attribute in a CleverReach group.

Update a group attributeAction

Update a group attribute

Update an attribute in a CleverReach group. The name can't be changed.

Find blocklist entriesAction

Find blocklist entries

List blocked email addresses in CleverReach.

Update a blocklist entryAction

Update a blocklist entry

Change the comment on a blocked email.

Find tags on a receiverAction

Find tags on a receiver

List tags set on a CleverReach receiver.

How it works

Connect Intercom with CleverReach in three steps

Create automations that move data between Intercom and CleverReach. Nodest handles the work in between, so you can focus on what matters.

Connect Intercom and CleverReach

Link your Intercom and CleverReach accounts to Nodest in a few clicks, so both tools are ready to use in automations.

Pick a trigger

Choose the event that starts your automation, such as a new order, form submission, or updated record in Intercom or CleverReach.

Chain actions and go live

Add one or more actions, and combine them with filters, branches, and delays to create a workflow that fits your needs.

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