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Connect Intercom with WordPress

Build automations that connect Intercom with WordPress. When something happens in Intercom, Nodest passes the data along and runs the actions you set up in WordPress or the other way around — no coding required.

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Automations

Popular Intercom and WordPress workflows

Pick a ready-made workflow that connects Intercom with WordPress, customise it to fit your needs, and go live in minutes.

Triggers and actions

Available triggers and actions for Intercom and WordPress

Combine the triggers and actions of Intercom and WordPress to build your automation. Triggers start the automation, and actions are the steps that follow.

Trigger

Ticket created

Fires when a new ticket is created.

Trigger

Ticket state updated

Fires when a ticket's state changes.

Trigger

Ticket closed

Fires when a ticket is closed.

Trigger

Teammate replied to ticket

Fires when a teammate replies to a ticket.

Trigger

Company updated

Fires when a company is updated.

Trigger

Company created

Fires when a new company is created.

Trigger

Contact unsubscribed

Fires when a contact unsubscribes from email.

Trigger

Contact subscribed

Fires when a contact subscribes to email.

Trigger

Lead updated

Fires when a lead is updated.

Trigger

Conversation rated

Fires when a conversation is rated.

Trigger

Note added to conversation

Fires when a note is added to a conversation.

Trigger

Conversation assigned

Fires when a conversation is assigned.

Trigger

User updated

Fires when a user is updated.

Trigger

User created

Fires when a new user is created.

Trigger

Teammate replied to conversation

Fires when a teammate replies to a conversation.

Trigger

Lead created

Fires when a new lead is created.

Trigger

Conversation closed

Fires when a conversation is closed.

Trigger

User replied to conversation

Fires when a user replies to a conversation.

Trigger

Conversation created

Fires when a new conversation is created.

Trigger

Contact replied to ticket

Fires when a contact replies to a ticket.

Action

Create a ticket

Open a new ticket in Intercom.

Action

Update a ticket

Update a ticket's attributes or state.

Action

Find help center collections

List help center collections in Intercom.

Action

Archive a contact

Archive a contact in Intercom.

Action

Attach a contact to a company

Attach a contact to a company.

Action

Create a conversation

Start a new conversation in Intercom.

Action

Find company attributes

List custom attributes defined for companies.

Action

Find ticket types

List ticket types in your Intercom workspace.

Action

Find teams

List teams in your Intercom workspace.

Action

Find ticket attributes

List attributes defined on a ticket type.

Action

Add a tag to a contact

Apply a tag to a contact.

Action

Add a note to a contact

Add an internal note to a contact.

Action

Remove a tag from a contact

Remove a tag from a contact.

Action

Reply to a conversation

Reply to an existing conversation.

Action

Assign a conversation

Assign a conversation to a teammate or team.

Action

Add a tag to a conversation

Apply a tag to a conversation.

Action

Remove a tag from a conversation

Remove a tag from a conversation.

Action

Find admins

List teammates in your Intercom workspace.

Action

Find tags

List all tags in your Intercom workspace.

Action

Find contact attributes

List custom attributes defined for contacts.

Action

Find contacts

Search contacts in your Intercom workspace.

Action

Retrieve a contact

Get one contact from Intercom.

Action

Find companies

List companies in your Intercom workspace.

Action

Retrieve a company

Get one company from Intercom.

Action

Find conversations

Search conversations in your Intercom inbox.

Action

Find articles

List help center articles in Intercom.

Action

Retrieve a conversation

Get one conversation from Intercom.

Action

Reply to a ticket

Reply to a ticket or add a note to it.

Action

Create an article

Add an article to your help center.

Action

Update an article

Change an article in your help center.

Action

Find tickets

Search tickets in your Intercom workspace.

Action

Retrieve a ticket

Get one ticket from Intercom.

Action

Find ticket states

List ticket states in your workspace.

Action

Find segments

List segments in your Intercom workspace.

Action

Find subscription types

List subscription types in your workspace.

Action

Create a contact

Add a new contact to Intercom.

Action

Update a contact

Update an existing contact in Intercom.

Action

Unarchive a contact

Restore an archived contact in Intercom.

Action

Delete a contact

Permanently delete a contact in Intercom.

Action

Merge a lead into a user

Merge a lead into an existing user.

Action

Subscribe a contact to a subscription type

Opt a contact in to a subscription type.

Action

Unsubscribe a contact from a subscription type

Opt a contact out of a subscription type.

Action

Create or update a company

Create or update a company in Intercom.

Action

Detach a contact from a company

Detach a contact from a company.

Action

Create a tag

Create a tag in your Intercom workspace.

Action

Add a tag to a company

Apply a tag to a company.

Action

Remove a tag from a company

Remove a tag from a company.

Action

Track an event

Track a custom event for a contact.

Action

Send a message

Send an outbound message to a contact.

Action

Add a note to a conversation

Add an internal note to a conversation.

Action

Close a conversation

Close an open conversation.

Action

Open a conversation

Reopen a closed or snoozed conversation.

Action

Snooze a conversation

Snooze a conversation until a future time.

Action

Update a conversation

Change a conversation's title or attributes.

Trigger

Comment posted

Fires when a comment is posted.

Trigger

User registered

Fires when a new user registers.

Trigger

Post published

Fires when a post is published.

Trigger

Page published

Fires when a page is published.

Action

Delete a post permanently

Permanently delete a post from WordPress.

Action

Delete a page permanently

Permanently delete a page from WordPress.

Action

Delete a category

Permanently delete a category from WordPress.

Action

Delete a user

Delete a user from WordPress and reassign their content.

Action

Create a category

Create a category in WordPress.

Action

Move a post to trash

Move a post to the WordPress trash.

Action

Create a user

Create a user account in WordPress.

Action

Create a tag

Create a tag in WordPress.

Action

Find categories

List categories on the connected WordPress site.

Action

Find tags

List tags on the connected WordPress site.

Action

Find comments

List comments on the connected WordPress site.

Action

Update a comment status

Approve, hold, spam, or trash a comment in WordPress.

Action

Create a post

Create a draft or published post in WordPress.

Action

Update a tag

Update an existing WordPress tag.

Action

Update a post

Update an existing WordPress post.

Action

Update a category

Update an existing WordPress category.

Action

Update a user

Update an existing WordPress user.

Action

Update a page

Update an existing WordPress page.

Action

Delete a tag

Permanently delete a tag from WordPress.

Action

Move a page to trash

Move a page to the WordPress trash.

Action

Delete a comment permanently

Permanently delete a comment from WordPress.

Action

Retrieve a post

Retrieve a post from WordPress by ID.

Action

Retrieve a page

Retrieve a page from WordPress by ID.

Action

Retrieve a category

Retrieve a category from WordPress by ID.

Action

Retrieve a tag

Retrieve a tag from WordPress by ID.

Action

Retrieve a comment

Retrieve a comment from WordPress by ID.

Action

Create a page

Create a static page in WordPress.

Action

Find users

List users on the connected WordPress site.

Action

Find posts

List posts on the connected WordPress site.

Action

Find pages

List pages on the connected WordPress site.

Action

Retrieve a user

Retrieve a user from WordPress by ID.

Action

Create a comment

Add a comment to a WordPress post or page.

Action

Reply to a comment

Reply to a comment on a WordPress post or page.

Action

Update a comment

Update an existing comment in WordPress.

How it works

Connect Intercom with WordPress in three steps

Create automations that move data between Intercom and WordPress. Nodest handles the work in between, so you can focus on what matters.

Connect Intercom and WordPress

Link your Intercom and WordPress accounts to Nodest in a few clicks, so both tools are ready to use in automations.

Pick a trigger

Choose the event that starts your automation, such as a new order, form submission, or updated record in Intercom or WordPress.

Chain actions and go live

Add one or more actions, and combine them with filters, branches, and delays to create a workflow that fits your needs.

Frequently asked questions about Intercom and WordPress

Find answers to common questions about connecting Intercom with WordPress using Nodest.

How do I connect WordPress to Nodest?

Click Connect on WordPress in your Integrations list and enter your site URL. Nodest sends you to your own site, where WordPress asks you to approve the connection.

Which user does Nodest act as?

Automation tips and tricks for WordPress professionals

Learn how to take control of your time with automation tips and productivity insights - weekly to your inbox.