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Connect Basecamp to Intercom

Build automations that connect Basecamp to Intercom. When something happens in Basecamp, Nodest passes the data along and runs the actions you set up in Intercom or the other way around — no coding required.

Automations

Popular Basecamp and Intercom workflows

Pick a ready-made workflow that connects Basecamp with Intercom, customise it to fit your needs, and go live in minutes.

Triggers and actions

Available triggers and actions for Basecamp and Intercom

Combine the triggers and actions of Basecamp and Intercom to build your automation. Triggers start the automation, and actions are the steps that follow.

Card createdTrigger

Card created

Fires when a card is added to a card table.

Comment postedTrigger

Comment posted

Fires when someone comments on an item.

Document createdTrigger

Document created

Fires when a document is added to a project.

Message postedTrigger

Message posted

Fires when a message is posted to a project.

Schedule entry createdTrigger

Schedule entry created

Fires when an event is added to a schedule.

To-do assignment changedTrigger

To-do assignment changed

Fires when a to-do's assignees change.

To-do completedTrigger

To-do completed

Fires when a to-do is ticked off.

To-do createdTrigger

To-do created

Fires when a to-do is added to a project.

To-do list createdTrigger

To-do list created

Fires when a to-do list is added to a project.

Add a comment to a recordingAction

Add a comment to a recording

Comment on any item in Basecamp.

Add people to a projectAction

Add people to a project

Give people access to a Basecamp project.

Archive a projectAction

Archive a project

Archive a Basecamp project.

Archive a recordingAction

Archive a recording

Archive any item in Basecamp.

Complete a to-doAction

Complete a to-do

Mark a Basecamp to-do as completed.

Create a cardAction

Create a card

Add a card to a card table column.

Create a card table columnAction

Create a card table column

Add a column to a project's card table.

Create a documentAction

Create a document

Add a document to a Basecamp project.

Create a messageAction

Create a message

Post a message to a Basecamp project.

Create a message categoryAction

Create a message category

Add a message category to a project.

Create a projectAction

Create a project

Create a project in Basecamp.

Create a schedule entryAction

Create a schedule entry

Add an event to a project's schedule.

Create a to-doAction

Create a to-do

Add a to-do to a Basecamp to-do list.

Create a to-do listAction

Create a to-do list

Add a to-do list to a Basecamp project.

Delete a campfire messageAction

Delete a campfire message

Delete a message from a Campfire.

Delete a message categoryAction

Delete a message category

Remove a message category from a project.

Find campfire messagesAction

Find campfire messages

List recent messages in a Campfire.

Find campfiresAction

Find campfires

List Campfires you can see in Basecamp.

Find card table columnsAction

Find card table columns

List columns on a project's card table.

Find cardsAction

Find cards

List cards in a card table column.

Find commentsAction

Find comments

List comments on a Basecamp recording.

Find documentsAction

Find documents

List documents in a Basecamp project.

Find message categoriesAction

Find message categories

List message types in a Basecamp project.

Find messagesAction

Find messages

List messages on a project's message board.

Find peopleAction

Find people

List people in Basecamp or in a project.

Find projectsAction

Find projects

List projects in your Basecamp account.

Find recordingsAction

Find recordings

List recordings of one type in Basecamp.

Find schedule entriesAction

Find schedule entries

List events on a project's schedule.

Find to-do listsAction

Find to-do lists

List to-do lists in a Basecamp project.

Find to-dosAction

Find to-dos

List to-dos in a Basecamp to-do list.

Move a card to a columnAction

Move a card to a column

Move a card into another column.

Remove people from a projectAction

Remove people from a project

Take people off a Basecamp project.

Restore a projectAction

Restore a project

Restore an archived or trashed project.

Restore a recordingAction

Restore a recording

Restore an archived or trashed item.

Retrieve a campfireAction

Retrieve a campfire

Get a Basecamp Campfire by its id.

Retrieve a campfire messageAction

Retrieve a campfire message

Get one Campfire message by its id.

Retrieve a cardAction

Retrieve a card

Get a card table card by its id.

Retrieve a card table columnAction

Retrieve a card table column

Get a card table column by its id.

Retrieve a commentAction

Retrieve a comment

Get a Basecamp comment by its id.

Retrieve a documentAction

Retrieve a document

Get a Basecamp document by its id.

Retrieve a messageAction

Retrieve a message

Get a Basecamp message by its id.

Retrieve a message categoryAction

Retrieve a message category

Get a message category by its id.

Retrieve a personAction

Retrieve a person

Get one person in Basecamp by id.

Retrieve a projectAction

Retrieve a project

Get a Basecamp project by its id.

Retrieve a schedule entryAction

Retrieve a schedule entry

Get a schedule entry by its id.

Retrieve a to-doAction

Retrieve a to-do

Get a Basecamp to-do by its id.

Retrieve a to-do listAction

Retrieve a to-do list

Get a Basecamp to-do list by its id.

Send a campfire messageAction

Send a campfire message

Post a message to a Basecamp Campfire.

Trash a projectAction

Trash a project

Move a Basecamp project to the trash.

Trash a recordingAction

Trash a recording

Move any Basecamp item to the trash.

Uncomplete a to-doAction

Uncomplete a to-do

Mark a Basecamp to-do as not done.

Update a campfire messageAction

Update a campfire message

Edit a Campfire message in place.

Update a cardAction

Update a card

Change a card on a card table.

Update a card table columnAction

Update a card table column

Rename or recolour a card table column.

Update a commentAction

Update a comment

Edit the text of a Basecamp comment.

Update a documentAction

Update a document

Edit a Basecamp document.

Update a messageAction

Update a message

Edit or publish a Basecamp message.

Update a message categoryAction

Update a message category

Rename a project's message category.

Update a projectAction

Update a project

Rename or describe a Basecamp project.

Update a schedule entryAction

Update a schedule entry

Change an event on a project's schedule.

Update a to-doAction

Update a to-do

Change a to-do in Basecamp.

Update a to-do listAction

Update a to-do list

Rename or describe a to-do list.

Article createdTrigger

Article created

Fires when a help center article is created.

Article deletedTrigger

Article deleted

Fires when a help center article is deleted.

Article publishedTrigger

Article published

Fires when a help center article goes live.

Article unpublishedTrigger

Article unpublished

Fires when a help center article is unpublished.

Article updatedTrigger

Article updated

Fires when a help center article is updated.

Company createdTrigger

Company created

Fires when a new company is created.

Company deletedTrigger

Company deleted

Fires when a company is deleted.

Company updatedTrigger

Company updated

Fires when a company is updated.

Contact archivedTrigger

Contact archived

Fires when a contact is archived.

Contact attached to companyTrigger

Contact attached to company

Fires when a contact is attached to a company.

Contact deletedTrigger

Contact deleted

Fires when a contact is permanently deleted.

Contact detached from companyTrigger

Contact detached from company

Fires when a contact is detached from a company.

Contact email updatedTrigger

Contact email updated

Fires when a contact's email address changes.

Contact replied to ticketTrigger

Contact replied to ticket

Fires when a contact replies to a ticket.

Contact subscribedTrigger

Contact subscribed

Fires when a contact subscribes to email.

Contact subscribed to a subscription typeTrigger

Contact subscribed to a subscription type

Fires when a contact opts in to a subscription type.

Contact unarchivedTrigger

Contact unarchived

Fires when an archived contact is restored.

Contact unsubscribedTrigger

Contact unsubscribed

Fires when a contact unsubscribes from email.

Contact unsubscribed from a subscription typeTrigger

Contact unsubscribed from a subscription type

Fires when a contact opts out of a subscription type.

Contacts mergedTrigger

Contacts merged

Fires when two contacts are merged into one.

Conversation assignedTrigger

Conversation assigned

Fires when a conversation is assigned.

Conversation closedTrigger

Conversation closed

Fires when a conversation is closed.

Conversation createdTrigger

Conversation created

Fires when a new conversation is created.

Conversation openedTrigger

Conversation opened

Fires when a teammate reopens a conversation.

Conversation priority updatedTrigger

Conversation priority updated

Fires when a conversation's priority changes.

Conversation ratedTrigger

Conversation rated

Fires when a conversation is rated.

Conversation snoozedTrigger

Conversation snoozed

Fires when a teammate snoozes a conversation.

Conversation taggedTrigger

Conversation tagged

Fires when a tag is added to a conversation.

Conversation unsnoozedTrigger

Conversation unsnoozed

Fires when a snoozed conversation reopens.

Event trackedTrigger

Event tracked

Fires when an event is tracked for a contact.

Fin replied to conversationTrigger

Fin replied to conversation

Fires when Fin or a bot replies to a conversation.

Lead added emailTrigger

Lead added email

Fires when a lead shares an email address.

Lead converted to userTrigger

Lead converted to user

Fires when a lead becomes a user.

Lead createdTrigger

Lead created

Fires when a new lead is created.

Lead taggedTrigger

Lead tagged

Fires when a tag is added to a lead.

Lead untaggedTrigger

Lead untagged

Fires when a tag is removed from a lead.

Lead updatedTrigger

Lead updated

Fires when a lead is updated.

Note added to conversationTrigger

Note added to conversation

Fires when a note is added to a conversation.

Teammate replied to conversationTrigger

Teammate replied to conversation

Fires when a teammate replies to a conversation.

Teammate replied to ticketTrigger

Teammate replied to ticket

Fires when a teammate replies to a ticket.

Teammate started a conversationTrigger

Teammate started a conversation

Fires when a teammate messages a single contact.

Ticket assigned to teamTrigger

Ticket assigned to team

Fires when a ticket is assigned to a team.

Ticket assigned to teammateTrigger

Ticket assigned to teammate

Fires when a ticket is assigned to a teammate.

Ticket attribute updatedTrigger

Ticket attribute updated

Fires when any attribute on a ticket changes.

Ticket closedTrigger

Ticket closed

Fires when a ticket is closed.

Ticket createdTrigger

Ticket created

Fires when a new ticket is created.

Ticket note addedTrigger

Ticket note added

Fires when a teammate adds a note to a ticket.

Ticket ratedTrigger

Ticket rated

Fires when a contact rates a ticket.

Ticket resolvedTrigger

Ticket resolved

Fires when a ticket moves to a resolved state.

Ticket snoozedTrigger

Ticket snoozed

Fires when a teammate snoozes a ticket.

Ticket state updatedTrigger

Ticket state updated

Fires when a ticket's state changes.

Ticket unsnoozedTrigger

Ticket unsnoozed

Fires when a snoozed ticket reopens.

User createdTrigger

User created

Fires when a new user is created.

User replied to conversationTrigger

User replied to conversation

Fires when a user replies to a conversation.

User taggedTrigger

User tagged

Fires when a tag is added to a user.

User untaggedTrigger

User untagged

Fires when a tag is removed from a user.

User updatedTrigger

User updated

Fires when a user is updated.

Visitor signed upTrigger

Visitor signed up

Fires when an anonymous visitor signs up as a user.

Add a note to a contactAction

Add a note to a contact

Add an internal note to a contact.

Add a note to a conversationAction

Add a note to a conversation

Add an internal note to a conversation.

Add a tag to a companyAction

Add a tag to a company

Apply a tag to a company.

Add a tag to a contactAction

Add a tag to a contact

Apply a tag to a contact.

Add a tag to a conversationAction

Add a tag to a conversation

Apply a tag to a conversation.

Archive a contactAction

Archive a contact

Archive a contact in Intercom.

Assign a conversationAction

Assign a conversation

Assign a conversation to a teammate or team.

Attach a contact to a companyAction

Attach a contact to a company

Attach a contact to a company.

Close a conversationAction

Close a conversation

Close an open conversation.

Create a contactAction

Create a contact

Add a new contact to Intercom.

Create a conversationAction

Create a conversation

Start a new conversation in Intercom.

Create a tagAction

Create a tag

Create a tag in your Intercom workspace.

Create a ticketAction

Create a ticket

Open a new ticket in Intercom.

Create an articleAction

Create an article

Add an article to your help center.

Create or update a companyAction

Create or update a company

Create or update a company in Intercom.

Delete a contactAction

Delete a contact

Permanently delete a contact in Intercom.

Detach a contact from a companyAction

Detach a contact from a company

Detach a contact from a company.

Find adminsAction

Find admins

List teammates in your Intercom workspace.

Find articlesAction

Find articles

List help center articles in Intercom.

Find companiesAction

Find companies

List companies in your Intercom workspace.

Find company attributesAction

Find company attributes

List custom attributes defined for companies.

Find contact attributesAction

Find contact attributes

List custom attributes defined for contacts.

Find contactsAction

Find contacts

Search contacts in your Intercom workspace.

Find conversationsAction

Find conversations

Search conversations in your Intercom inbox.

Find help center collectionsAction

Find help center collections

List help center collections in Intercom.

Find segmentsAction

Find segments

List segments in your Intercom workspace.

Find subscription typesAction

Find subscription types

List subscription types in your workspace.

Find tagsAction

Find tags

List all tags in your Intercom workspace.

Find teamsAction

Find teams

List teams in your Intercom workspace.

Find ticket attributesAction

Find ticket attributes

List attributes defined on a ticket type.

Find ticket statesAction

Find ticket states

List ticket states in your workspace.

Find ticket typesAction

Find ticket types

List ticket types in your Intercom workspace.

Find ticketsAction

Find tickets

Search tickets in your Intercom workspace.

Merge a lead into a userAction

Merge a lead into a user

Merge a lead into an existing user.

Open a conversationAction

Open a conversation

Reopen a closed or snoozed conversation.

Remove a tag from a companyAction

Remove a tag from a company

Remove a tag from a company.

Remove a tag from a contactAction

Remove a tag from a contact

Remove a tag from a contact.

Remove a tag from a conversationAction

Remove a tag from a conversation

Remove a tag from a conversation.

Reply to a conversationAction

Reply to a conversation

Reply to an existing conversation.

Reply to a ticketAction

Reply to a ticket

Reply to a ticket or add a note to it.

Retrieve a companyAction

Retrieve a company

Get one company from Intercom.

Retrieve a contactAction

Retrieve a contact

Get one contact from Intercom.

Retrieve a conversationAction

Retrieve a conversation

Get one conversation from Intercom.

Retrieve a ticketAction

Retrieve a ticket

Get one ticket from Intercom.

Send a messageAction

Send a message

Send an outbound message to a contact.

Snooze a conversationAction

Snooze a conversation

Snooze a conversation until a future time.

Subscribe a contact to a subscription typeAction

Subscribe a contact to a subscription type

Opt a contact in to a subscription type.

Track an eventAction

Track an event

Track a custom event for a contact.

Unarchive a contactAction

Unarchive a contact

Restore an archived contact in Intercom.

Unsubscribe a contact from a subscription typeAction

Unsubscribe a contact from a subscription type

Opt a contact out of a subscription type.

Update a contactAction

Update a contact

Update an existing contact in Intercom.

Update a conversationAction

Update a conversation

Change a conversation's title or attributes.

Update a ticketAction

Update a ticket

Update a ticket's attributes or state.

Update an articleAction

Update an article

Change an article in your help center.

How it works

Connect Basecamp with Intercom in three steps

Create automations that move data between Basecamp and Intercom. Nodest handles the work in between, so you can focus on what matters.

Connect Basecamp and Intercom

Link your Basecamp and Intercom accounts to Nodest in a few clicks, so both tools are ready to use in automations.

Pick a trigger

Choose the event that starts your automation, such as a new order, form submission, or updated record in Basecamp or Intercom.

Chain actions and go live

Add one or more actions, and combine them with filters, branches, and delays to create a workflow that fits your needs.

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