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Connect Airtable to Intercom

Build automations that connect Airtable to Intercom. When something happens in Airtable, Nodest passes the data along and runs the actions you set up in Intercom or the other way around — no coding required.

Automations

Popular Airtable and Intercom workflows

Pick a ready-made workflow that connects Airtable with Intercom, customise it to fit your needs, and go live in minutes.

IntercomAnthropicAirtable

Create records in Airtable with Claude for closed conversations in Intercom

When “Conversation closed” fires in Intercom, Nodest will send a message in Anthropic and create a record in Airtable.

IntercomGeminiAirtable

Create records in Airtable with Gemini for closed conversations in Intercom

When “Conversation closed” fires in Intercom, Nodest will send a prompt in Gemini and create a record in Airtable.

IntercomOpenAIAirtable

Create records in Airtable with ChatGPT for closed conversations in Intercom

When “Conversation closed” fires in Intercom, Nodest will send a prompt in OpenAI and create a record in Airtable.

IntercomAirtable

Delete records in Airtable for deleted contacts in Intercom

When “Contact deleted” fires in Intercom, Nodest will delete a record in Airtable.

IntercomAirtable

Create records in Airtable for unsubscribed contacts in Intercom

When “Contact unsubscribed” fires in Intercom, Nodest will create a record in Airtable.

IntercomAirtable

Create or update records in Airtable for new companies in Intercom

When “Company created” fires in Intercom, Nodest will create or update a record in Airtable.

IntercomAirtable

Create records in Airtable for tracked events in Intercom

When “Event tracked” fires in Intercom, Nodest will create a record in Airtable.

IntercomAirtable

Create records in Airtable for conversation ratings in Intercom

When “Conversation rated” fires in Intercom, Nodest will create a record in Airtable.

IntercomAirtable

Update records in Airtable for ticket state changes in Intercom

When “Ticket state updated” fires in Intercom, Nodest will create or update a record in Airtable.

IntercomAirtable

Create records in Airtable for new tickets in Intercom

When “Ticket created” fires in Intercom, Nodest will create a record in Airtable.

IntercomAirtable

Update records in Airtable for closed conversations in Intercom

When “Conversation closed” fires in Intercom, Nodest will create or update a record in Airtable.

IntercomAirtable

Create records in Airtable for new conversations in Intercom

When “Conversation created” fires in Intercom, Nodest will create a record in Airtable.

IntercomAirtable

Create or update records in Airtable for contact updates in Intercom

When “User updated” fires in Intercom, Nodest will create or update a record in Airtable.

IntercomAirtable

Create records in Airtable for new leads in Intercom

When “Lead created” fires in Intercom, Nodest will create a record in Airtable.

IntercomAirtable

Create records in Airtable for new users in Intercom

When “User created” fires in Intercom, Nodest will create a record in Airtable.

Triggers and actions

Available triggers and actions for Airtable and Intercom

Combine the triggers and actions of Airtable and Intercom to build your automation. Triggers start the automation, and actions are the steps that follow.

Add a comment to a recordAction

Add a comment to a record

Comment on an Airtable record.

Create a fieldAction

Create a field

Add a field to an Airtable table.

Create a recordAction

Create a record

Add a record to an Airtable table.

Create a tableAction

Create a table

Add a table to an Airtable base.

Create or update a recordAction

Create or update a record

Update a matching record or create one.

Delete a commentAction

Delete a comment

Delete a comment from an Airtable record.

Delete a recordAction

Delete a record

Delete a record from an Airtable table.

Find basesAction

Find bases

List the bases in your Airtable account.

Find commentsAction

Find comments

List the comments on an Airtable record.

Find fieldsAction

Find fields

List the fields of an Airtable table.

Find recordsAction

Find records

Search records in an Airtable table.

Find tablesAction

Find tables

List the tables in an Airtable base.

Find viewsAction

Find views

List the views of an Airtable table.

Retrieve a fieldAction

Retrieve a field

Get one field from an Airtable table.

Retrieve a recordAction

Retrieve a record

Get one record from an Airtable table.

Retrieve a tableAction

Retrieve a table

Get one table from an Airtable base.

Retrieve a viewAction

Retrieve a view

Get one view of an Airtable table.

Update a commentAction

Update a comment

Edit a comment on an Airtable record.

Update a fieldAction

Update a field

Rename or describe an Airtable field.

Update a recordAction

Update a record

Change fields on an Airtable record.

Update a tableAction

Update a table

Rename or describe an Airtable table.

Article createdTrigger

Article created

Fires when a help center article is created.

Article deletedTrigger

Article deleted

Fires when a help center article is deleted.

Article publishedTrigger

Article published

Fires when a help center article goes live.

Article unpublishedTrigger

Article unpublished

Fires when a help center article is unpublished.

Article updatedTrigger

Article updated

Fires when a help center article is updated.

Company createdTrigger

Company created

Fires when a new company is created.

Company deletedTrigger

Company deleted

Fires when a company is deleted.

Company updatedTrigger

Company updated

Fires when a company is updated.

Contact archivedTrigger

Contact archived

Fires when a contact is archived.

Contact attached to companyTrigger

Contact attached to company

Fires when a contact is attached to a company.

Contact deletedTrigger

Contact deleted

Fires when a contact is permanently deleted.

Contact detached from companyTrigger

Contact detached from company

Fires when a contact is detached from a company.

Contact email updatedTrigger

Contact email updated

Fires when a contact's email address changes.

Contact replied to ticketTrigger

Contact replied to ticket

Fires when a contact replies to a ticket.

Contact subscribedTrigger

Contact subscribed

Fires when a contact subscribes to email.

Contact subscribed to a subscription typeTrigger

Contact subscribed to a subscription type

Fires when a contact opts in to a subscription type.

Contact unarchivedTrigger

Contact unarchived

Fires when an archived contact is restored.

Contact unsubscribedTrigger

Contact unsubscribed

Fires when a contact unsubscribes from email.

Contact unsubscribed from a subscription typeTrigger

Contact unsubscribed from a subscription type

Fires when a contact opts out of a subscription type.

Contacts mergedTrigger

Contacts merged

Fires when two contacts are merged into one.

Conversation assignedTrigger

Conversation assigned

Fires when a conversation is assigned.

Conversation closedTrigger

Conversation closed

Fires when a conversation is closed.

Conversation createdTrigger

Conversation created

Fires when a new conversation is created.

Conversation openedTrigger

Conversation opened

Fires when a teammate reopens a conversation.

Conversation priority updatedTrigger

Conversation priority updated

Fires when a conversation's priority changes.

Conversation ratedTrigger

Conversation rated

Fires when a conversation is rated.

Conversation snoozedTrigger

Conversation snoozed

Fires when a teammate snoozes a conversation.

Conversation taggedTrigger

Conversation tagged

Fires when a tag is added to a conversation.

Conversation unsnoozedTrigger

Conversation unsnoozed

Fires when a snoozed conversation reopens.

Event trackedTrigger

Event tracked

Fires when an event is tracked for a contact.

Fin replied to conversationTrigger

Fin replied to conversation

Fires when Fin or a bot replies to a conversation.

Lead added emailTrigger

Lead added email

Fires when a lead shares an email address.

Lead converted to userTrigger

Lead converted to user

Fires when a lead becomes a user.

Lead createdTrigger

Lead created

Fires when a new lead is created.

Lead taggedTrigger

Lead tagged

Fires when a tag is added to a lead.

Lead untaggedTrigger

Lead untagged

Fires when a tag is removed from a lead.

Lead updatedTrigger

Lead updated

Fires when a lead is updated.

Note added to conversationTrigger

Note added to conversation

Fires when a note is added to a conversation.

Teammate replied to conversationTrigger

Teammate replied to conversation

Fires when a teammate replies to a conversation.

Teammate replied to ticketTrigger

Teammate replied to ticket

Fires when a teammate replies to a ticket.

Teammate started a conversationTrigger

Teammate started a conversation

Fires when a teammate messages a single contact.

Ticket assigned to teamTrigger

Ticket assigned to team

Fires when a ticket is assigned to a team.

Ticket assigned to teammateTrigger

Ticket assigned to teammate

Fires when a ticket is assigned to a teammate.

Ticket attribute updatedTrigger

Ticket attribute updated

Fires when any attribute on a ticket changes.

Ticket closedTrigger

Ticket closed

Fires when a ticket is closed.

Ticket createdTrigger

Ticket created

Fires when a new ticket is created.

Ticket note addedTrigger

Ticket note added

Fires when a teammate adds a note to a ticket.

Ticket ratedTrigger

Ticket rated

Fires when a contact rates a ticket.

Ticket resolvedTrigger

Ticket resolved

Fires when a ticket moves to a resolved state.

Ticket snoozedTrigger

Ticket snoozed

Fires when a teammate snoozes a ticket.

Ticket state updatedTrigger

Ticket state updated

Fires when a ticket's state changes.

Ticket unsnoozedTrigger

Ticket unsnoozed

Fires when a snoozed ticket reopens.

User createdTrigger

User created

Fires when a new user is created.

User replied to conversationTrigger

User replied to conversation

Fires when a user replies to a conversation.

User taggedTrigger

User tagged

Fires when a tag is added to a user.

User untaggedTrigger

User untagged

Fires when a tag is removed from a user.

User updatedTrigger

User updated

Fires when a user is updated.

Visitor signed upTrigger

Visitor signed up

Fires when an anonymous visitor signs up as a user.

Add a note to a contactAction

Add a note to a contact

Add an internal note to a contact.

Add a note to a conversationAction

Add a note to a conversation

Add an internal note to a conversation.

Add a tag to a companyAction

Add a tag to a company

Apply a tag to a company.

Add a tag to a contactAction

Add a tag to a contact

Apply a tag to a contact.

Add a tag to a conversationAction

Add a tag to a conversation

Apply a tag to a conversation.

Archive a contactAction

Archive a contact

Archive a contact in Intercom.

Assign a conversationAction

Assign a conversation

Assign a conversation to a teammate or team.

Attach a contact to a companyAction

Attach a contact to a company

Attach a contact to a company.

Close a conversationAction

Close a conversation

Close an open conversation.

Create a contactAction

Create a contact

Add a new contact to Intercom.

Create a conversationAction

Create a conversation

Start a new conversation in Intercom.

Create a tagAction

Create a tag

Create a tag in your Intercom workspace.

Create a ticketAction

Create a ticket

Open a new ticket in Intercom.

Create an articleAction

Create an article

Add an article to your help center.

Create or update a companyAction

Create or update a company

Create or update a company in Intercom.

Delete a contactAction

Delete a contact

Permanently delete a contact in Intercom.

Detach a contact from a companyAction

Detach a contact from a company

Detach a contact from a company.

Find adminsAction

Find admins

List teammates in your Intercom workspace.

Find articlesAction

Find articles

List help center articles in Intercom.

Find companiesAction

Find companies

List companies in your Intercom workspace.

Find company attributesAction

Find company attributes

List custom attributes defined for companies.

Find contact attributesAction

Find contact attributes

List custom attributes defined for contacts.

Find contactsAction

Find contacts

Search contacts in your Intercom workspace.

Find conversationsAction

Find conversations

Search conversations in your Intercom inbox.

Find help center collectionsAction

Find help center collections

List help center collections in Intercom.

Find segmentsAction

Find segments

List segments in your Intercom workspace.

Find subscription typesAction

Find subscription types

List subscription types in your workspace.

Find tagsAction

Find tags

List all tags in your Intercom workspace.

Find teamsAction

Find teams

List teams in your Intercom workspace.

Find ticket attributesAction

Find ticket attributes

List attributes defined on a ticket type.

Find ticket statesAction

Find ticket states

List ticket states in your workspace.

Find ticket typesAction

Find ticket types

List ticket types in your Intercom workspace.

Find ticketsAction

Find tickets

Search tickets in your Intercom workspace.

Merge a lead into a userAction

Merge a lead into a user

Merge a lead into an existing user.

Open a conversationAction

Open a conversation

Reopen a closed or snoozed conversation.

Remove a tag from a companyAction

Remove a tag from a company

Remove a tag from a company.

Remove a tag from a contactAction

Remove a tag from a contact

Remove a tag from a contact.

Remove a tag from a conversationAction

Remove a tag from a conversation

Remove a tag from a conversation.

Reply to a conversationAction

Reply to a conversation

Reply to an existing conversation.

Reply to a ticketAction

Reply to a ticket

Reply to a ticket or add a note to it.

Retrieve a companyAction

Retrieve a company

Get one company from Intercom.

Retrieve a contactAction

Retrieve a contact

Get one contact from Intercom.

Retrieve a conversationAction

Retrieve a conversation

Get one conversation from Intercom.

Retrieve a ticketAction

Retrieve a ticket

Get one ticket from Intercom.

Send a messageAction

Send a message

Send an outbound message to a contact.

Snooze a conversationAction

Snooze a conversation

Snooze a conversation until a future time.

Subscribe a contact to a subscription typeAction

Subscribe a contact to a subscription type

Opt a contact in to a subscription type.

Track an eventAction

Track an event

Track a custom event for a contact.

Unarchive a contactAction

Unarchive a contact

Restore an archived contact in Intercom.

Unsubscribe a contact from a subscription typeAction

Unsubscribe a contact from a subscription type

Opt a contact out of a subscription type.

Update a contactAction

Update a contact

Update an existing contact in Intercom.

Update a conversationAction

Update a conversation

Change a conversation's title or attributes.

Update a ticketAction

Update a ticket

Update a ticket's attributes or state.

Update an articleAction

Update an article

Change an article in your help center.

How it works

Connect Airtable with Intercom in three steps

Create automations that move data between Airtable and Intercom. Nodest handles the work in between, so you can focus on what matters.

Connect Airtable and Intercom

Link your Airtable and Intercom accounts to Nodest in a few clicks, so both tools are ready to use in automations.

Pick a trigger

Choose the event that starts your automation, such as a new order, form submission, or updated record in Airtable or Intercom.

Chain actions and go live

Add one or more actions, and combine them with filters, branches, and delays to create a workflow that fits your needs.

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