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Connect ActiveCampaign to Intercom

Build automations that connect ActiveCampaign to Intercom. When something happens in ActiveCampaign, Nodest passes the data along and runs the actions you set up in Intercom or the other way around — no coding required.

Automations

Popular ActiveCampaign and Intercom workflows

Pick a ready-made workflow that connects ActiveCampaign with Intercom, customise it to fit your needs, and go live in minutes.

IntercomAnthropicActiveCampaignActiveCampaign

Add notes to contacts in ActiveCampaign with Claude for closed conversations in Intercom

When “Conversation closed” fires in Intercom, Nodest will send a message in Anthropic and create or update a contact in ActiveCampaign and add a note to a contact in ActiveCampaign.

IntercomGeminiActiveCampaignActiveCampaign

Add notes to contacts in ActiveCampaign with Gemini for closed conversations in Intercom

When “Conversation closed” fires in Intercom, Nodest will send a prompt in Gemini and create or update a contact in ActiveCampaign and add a note to a contact in ActiveCampaign.

IntercomOpenAIActiveCampaignActiveCampaign

Add notes to contacts in ActiveCampaign with ChatGPT for closed conversations in Intercom

When “Conversation closed” fires in Intercom, Nodest will send a prompt in OpenAI and create or update a contact in ActiveCampaign and add a note to a contact in ActiveCampaign.

ActiveCampaignIntercom

Add notes to contacts in Intercom for new contact notes in ActiveCampaign

When “Contact note added” fires in ActiveCampaign, Nodest will add a note to a contact in Intercom.

ActiveCampaignIntercom

Add tags to contacts in Intercom for bounced emails in ActiveCampaign

When “Email bounced” fires in ActiveCampaign, Nodest will add a tag to a contact in Intercom.

ActiveCampaignIntercom

Unsubscribe contacts in Intercom for contacts unsubscribed from a list in ActiveCampaign

When “Contact unsubscribed from list” fires in ActiveCampaign, Nodest will unsubscribe a contact from a subscription type in Intercom.

ActiveCampaignIntercom

Update contacts in Intercom for contact updates in ActiveCampaign

When “Contact updated” fires in ActiveCampaign, Nodest will update a contact in Intercom.

ActiveCampaignIntercom

Create contacts in Intercom for contacts subscribed to a list in ActiveCampaign

When “Contact subscribed to list” fires in ActiveCampaign, Nodest will create a contact in Intercom.

IntercomActiveCampaign

Delete contacts in ActiveCampaign for deleted contacts in Intercom

When “Contact deleted” fires in Intercom, Nodest will delete a contact in ActiveCampaign.

IntercomActiveCampaignActiveCampaign

Create contact tasks in ActiveCampaign for new tickets in Intercom

When “Ticket created” fires in Intercom, Nodest will create or update a contact in ActiveCampaign and create a contact task in ActiveCampaign.

IntercomActiveCampaign

Remove tags from contacts in ActiveCampaign for untagged users in Intercom

When “User untagged” fires in Intercom, Nodest will remove a tag from a contact in ActiveCampaign.

IntercomActiveCampaignActiveCampaign

Add tags to contacts in ActiveCampaign for tagged users in Intercom

When “User tagged” fires in Intercom, Nodest will create or update a contact in ActiveCampaign and add tags to a contact in ActiveCampaign.

IntercomActiveCampaign

Unsubscribe contacts from lists in ActiveCampaign for unsubscribed contacts in Intercom

When “Contact unsubscribed” fires in Intercom, Nodest will unsubscribe a contact from a list in ActiveCampaign.

IntercomActiveCampaignActiveCampaign

Subscribe contacts to lists in ActiveCampaign for subscribed contacts in Intercom

When “Contact subscribed” fires in Intercom, Nodest will create or update a contact in ActiveCampaign and subscribe a contact to a list in ActiveCampaign.

IntercomActiveCampaign

Update contacts in ActiveCampaign for contact updates in Intercom

When “User updated” fires in Intercom, Nodest will create or update a contact in ActiveCampaign.

IntercomActiveCampaign

Create or update contacts in ActiveCampaign for new leads in Intercom

When “Lead created” fires in Intercom, Nodest will create or update a contact in ActiveCampaign.

IntercomActiveCampaign

Create or update contacts in ActiveCampaign for new users in Intercom

When “User created” fires in Intercom, Nodest will create or update a contact in ActiveCampaign.

Triggers and actions

Available triggers and actions for ActiveCampaign and Intercom

Combine the triggers and actions of ActiveCampaign and Intercom to build your automation. Triggers start the automation, and actions are the steps that follow.

Campaign sentTrigger

Campaign sent

Fires when a campaign starts sending.

Campaign sharedTrigger

Campaign shared

Fires when a contact shares a campaign.

Contact note addedTrigger

Contact note added

Fires when a note is added to a contact.

Contact subscribed to listTrigger

Contact subscribed to list

Fires when a contact subscribes to a list.

Contact unsubscribed from SMSTrigger

Contact unsubscribed from SMS

Fires when a contact unsubscribes from SMS.

Contact unsubscribed from listTrigger

Contact unsubscribed from list

Fires when a contact unsubscribes from a list.

Contact updatedTrigger

Contact updated

Fires when a contact's details change.

Deal createdTrigger

Deal created

Fires when a deal is created.

Deal note addedTrigger

Deal note added

Fires when a note is added to a deal.

Deal task createdTrigger

Deal task created

Fires when a task is added to a deal.

Deal updatedTrigger

Deal updated

Fires when a deal changes, including stage moves.

Email bouncedTrigger

Email bounced

Fires when a campaign email bounces.

Email forwardedTrigger

Email forwarded

Fires when a contact forwards a campaign.

Email openedTrigger

Email opened

Fires when a contact opens a campaign email.

Email repliedTrigger

Email replied

Fires when a contact replies to a campaign.

Link clickedTrigger

Link clicked

Fires when a contact clicks a link in a campaign.

SMS reply receivedTrigger

SMS reply received

Fires when a contact replies to an SMS.

SMS sentTrigger

SMS sent

Fires when an SMS is sent to a contact.

Add a contact to an accountAction

Add a contact to an account

Add a contact to an account in the ActiveCampaign CRM.

Add a contact to an automationAction

Add a contact to an automation

Add a contact to an automation in ActiveCampaign.

Add a note to a contactAction

Add a note to a contact

Add a note to a contact in ActiveCampaign.

Add a note to a dealAction

Add a note to a deal

Add a note to a deal in the ActiveCampaign CRM.

Add a note to an accountAction

Add a note to an account

Add a note to an account in the ActiveCampaign CRM.

Add a secondary contact to a dealAction

Add a secondary contact to a deal

Add another contact to an existing deal in the ActiveCampaign CRM.

Add tags to a contactAction

Add tags to a contact

Apply one or more tags to a contact in ActiveCampaign.

Create a contact taskAction

Create a contact task

Create a task on a contact in the ActiveCampaign CRM.

Create a dealAction

Create a deal

Create a deal in the ActiveCampaign CRM. The deal needs a contact or an account, and a pipeline stage.

Create a deal taskAction

Create a deal task

Create a task on a deal in the ActiveCampaign CRM.

Create a tagAction

Create a tag

Create a contact tag in ActiveCampaign.

Create an accountAction

Create an account

Create an account in the ActiveCampaign CRM.

Create or update a contactAction

Create or update a contact

Create a contact in ActiveCampaign, or update the existing contact with the same email.

Delete a contactAction

Delete a contact

Permanently delete a contact from ActiveCampaign.

Delete a dealAction

Delete a deal

Permanently delete a deal from the ActiveCampaign CRM.

Delete a listAction

Delete a list

Permanently delete a list from ActiveCampaign.

Delete a noteAction

Delete a note

Permanently delete a note from ActiveCampaign.

Delete a tagAction

Delete a tag

Permanently delete a tag from ActiveCampaign. The tag is removed from every contact.

Delete a taskAction

Delete a task

Permanently delete a task from the ActiveCampaign CRM.

Delete an accountAction

Delete an account

Permanently delete an account from the ActiveCampaign CRM.

Find account fieldsAction

Find account fields

List custom fields defined for accounts.

Find accountsAction

Find accounts

List accounts in your ActiveCampaign CRM.

Find automationsAction

Find automations

List automations in your ActiveCampaign account.

Find campaignsAction

Find campaigns

List email campaigns in your ActiveCampaign account.

Find contact fieldsAction

Find contact fields

List custom fields defined for contacts.

Find contactsAction

Find contacts

List contacts in your ActiveCampaign account.

Find deal fieldsAction

Find deal fields

List custom fields defined for deals.

Find dealsAction

Find deals

List deals in your ActiveCampaign CRM.

Find listsAction

Find lists

List email lists in your ActiveCampaign account.

Find notesAction

Find notes

List notes in your ActiveCampaign account.

Find pipelinesAction

Find pipelines

List deal pipelines in your ActiveCampaign CRM.

Find stagesAction

Find stages

List stages in a deal pipeline.

Find tagsAction

Find tags

List contact tags in your ActiveCampaign account.

Find task outcomesAction

Find task outcomes

List task outcomes in your ActiveCampaign CRM.

Find task typesAction

Find task types

List task types in your ActiveCampaign CRM.

Find tasksAction

Find tasks

List tasks in your ActiveCampaign CRM.

Find usersAction

Find users

List users in your ActiveCampaign account.

Remove a contact from an automationAction

Remove a contact from an automation

Remove a contact from an automation in ActiveCampaign.

Remove a tag from a contactAction

Remove a tag from a contact

Remove a tag from a contact in ActiveCampaign.

Retrieve a campaignAction

Retrieve a campaign

Retrieve an email campaign from your ActiveCampaign account by ID.

Retrieve a contactAction

Retrieve a contact

Retrieve a contact from your ActiveCampaign account by ID.

Retrieve a dealAction

Retrieve a deal

Retrieve a deal from your ActiveCampaign CRM by ID.

Retrieve a listAction

Retrieve a list

Retrieve an email list from your ActiveCampaign account by ID.

Retrieve a noteAction

Retrieve a note

Retrieve a note from your ActiveCampaign account by ID.

Retrieve a tagAction

Retrieve a tag

Retrieve a tag from your ActiveCampaign account by ID.

Retrieve a taskAction

Retrieve a task

Retrieve a task from your ActiveCampaign CRM by ID.

Retrieve a userAction

Retrieve a user

Retrieve a user from your ActiveCampaign account by ID.

Retrieve an accountAction

Retrieve an account

Retrieve an account from your ActiveCampaign CRM by ID.

Subscribe a contact to a listAction

Subscribe a contact to a list

Subscribe a contact to a list in ActiveCampaign.

Unsubscribe a contact from a listAction

Unsubscribe a contact from a list

Unsubscribe a contact from a list in ActiveCampaign.

Update a contactAction

Update a contact

Update an existing contact in ActiveCampaign.

Update a dealAction

Update a deal

Update an existing deal in the ActiveCampaign CRM.

Update a noteAction

Update a note

Change the text of an existing note in ActiveCampaign.

Update a taskAction

Update a task

Update an existing task in the ActiveCampaign CRM, including marking it complete.

Update an accountAction

Update an account

Update an existing account in the ActiveCampaign CRM.

Article createdTrigger

Article created

Fires when a help center article is created.

Article deletedTrigger

Article deleted

Fires when a help center article is deleted.

Article publishedTrigger

Article published

Fires when a help center article goes live.

Article unpublishedTrigger

Article unpublished

Fires when a help center article is unpublished.

Article updatedTrigger

Article updated

Fires when a help center article is updated.

Company createdTrigger

Company created

Fires when a new company is created.

Company deletedTrigger

Company deleted

Fires when a company is deleted.

Company updatedTrigger

Company updated

Fires when a company is updated.

Contact archivedTrigger

Contact archived

Fires when a contact is archived.

Contact attached to companyTrigger

Contact attached to company

Fires when a contact is attached to a company.

Contact deletedTrigger

Contact deleted

Fires when a contact is permanently deleted.

Contact detached from companyTrigger

Contact detached from company

Fires when a contact is detached from a company.

Contact email updatedTrigger

Contact email updated

Fires when a contact's email address changes.

Contact replied to ticketTrigger

Contact replied to ticket

Fires when a contact replies to a ticket.

Contact subscribedTrigger

Contact subscribed

Fires when a contact subscribes to email.

Contact subscribed to a subscription typeTrigger

Contact subscribed to a subscription type

Fires when a contact opts in to a subscription type.

Contact unarchivedTrigger

Contact unarchived

Fires when an archived contact is restored.

Contact unsubscribedTrigger

Contact unsubscribed

Fires when a contact unsubscribes from email.

Contact unsubscribed from a subscription typeTrigger

Contact unsubscribed from a subscription type

Fires when a contact opts out of a subscription type.

Contacts mergedTrigger

Contacts merged

Fires when two contacts are merged into one.

Conversation assignedTrigger

Conversation assigned

Fires when a conversation is assigned.

Conversation closedTrigger

Conversation closed

Fires when a conversation is closed.

Conversation createdTrigger

Conversation created

Fires when a new conversation is created.

Conversation openedTrigger

Conversation opened

Fires when a teammate reopens a conversation.

Conversation priority updatedTrigger

Conversation priority updated

Fires when a conversation's priority changes.

Conversation ratedTrigger

Conversation rated

Fires when a conversation is rated.

Conversation snoozedTrigger

Conversation snoozed

Fires when a teammate snoozes a conversation.

Conversation taggedTrigger

Conversation tagged

Fires when a tag is added to a conversation.

Conversation unsnoozedTrigger

Conversation unsnoozed

Fires when a snoozed conversation reopens.

Event trackedTrigger

Event tracked

Fires when an event is tracked for a contact.

Fin replied to conversationTrigger

Fin replied to conversation

Fires when Fin or a bot replies to a conversation.

Lead added emailTrigger

Lead added email

Fires when a lead shares an email address.

Lead converted to userTrigger

Lead converted to user

Fires when a lead becomes a user.

Lead createdTrigger

Lead created

Fires when a new lead is created.

Lead taggedTrigger

Lead tagged

Fires when a tag is added to a lead.

Lead untaggedTrigger

Lead untagged

Fires when a tag is removed from a lead.

Lead updatedTrigger

Lead updated

Fires when a lead is updated.

Note added to conversationTrigger

Note added to conversation

Fires when a note is added to a conversation.

Teammate replied to conversationTrigger

Teammate replied to conversation

Fires when a teammate replies to a conversation.

Teammate replied to ticketTrigger

Teammate replied to ticket

Fires when a teammate replies to a ticket.

Teammate started a conversationTrigger

Teammate started a conversation

Fires when a teammate messages a single contact.

Ticket assigned to teamTrigger

Ticket assigned to team

Fires when a ticket is assigned to a team.

Ticket assigned to teammateTrigger

Ticket assigned to teammate

Fires when a ticket is assigned to a teammate.

Ticket attribute updatedTrigger

Ticket attribute updated

Fires when any attribute on a ticket changes.

Ticket closedTrigger

Ticket closed

Fires when a ticket is closed.

Ticket createdTrigger

Ticket created

Fires when a new ticket is created.

Ticket note addedTrigger

Ticket note added

Fires when a teammate adds a note to a ticket.

Ticket ratedTrigger

Ticket rated

Fires when a contact rates a ticket.

Ticket resolvedTrigger

Ticket resolved

Fires when a ticket moves to a resolved state.

Ticket snoozedTrigger

Ticket snoozed

Fires when a teammate snoozes a ticket.

Ticket state updatedTrigger

Ticket state updated

Fires when a ticket's state changes.

Ticket unsnoozedTrigger

Ticket unsnoozed

Fires when a snoozed ticket reopens.

User createdTrigger

User created

Fires when a new user is created.

User replied to conversationTrigger

User replied to conversation

Fires when a user replies to a conversation.

User taggedTrigger

User tagged

Fires when a tag is added to a user.

User untaggedTrigger

User untagged

Fires when a tag is removed from a user.

User updatedTrigger

User updated

Fires when a user is updated.

Visitor signed upTrigger

Visitor signed up

Fires when an anonymous visitor signs up as a user.

Add a note to a contactAction

Add a note to a contact

Add an internal note to a contact.

Add a note to a conversationAction

Add a note to a conversation

Add an internal note to a conversation.

Add a tag to a companyAction

Add a tag to a company

Apply a tag to a company.

Add a tag to a contactAction

Add a tag to a contact

Apply a tag to a contact.

Add a tag to a conversationAction

Add a tag to a conversation

Apply a tag to a conversation.

Archive a contactAction

Archive a contact

Archive a contact in Intercom.

Assign a conversationAction

Assign a conversation

Assign a conversation to a teammate or team.

Attach a contact to a companyAction

Attach a contact to a company

Attach a contact to a company.

Close a conversationAction

Close a conversation

Close an open conversation.

Create a contactAction

Create a contact

Add a new contact to Intercom.

Create a conversationAction

Create a conversation

Start a new conversation in Intercom.

Create a tagAction

Create a tag

Create a tag in your Intercom workspace.

Create a ticketAction

Create a ticket

Open a new ticket in Intercom.

Create an articleAction

Create an article

Add an article to your help center.

Create or update a companyAction

Create or update a company

Create or update a company in Intercom.

Delete a contactAction

Delete a contact

Permanently delete a contact in Intercom.

Detach a contact from a companyAction

Detach a contact from a company

Detach a contact from a company.

Find adminsAction

Find admins

List teammates in your Intercom workspace.

Find articlesAction

Find articles

List help center articles in Intercom.

Find companiesAction

Find companies

List companies in your Intercom workspace.

Find company attributesAction

Find company attributes

List custom attributes defined for companies.

Find contact attributesAction

Find contact attributes

List custom attributes defined for contacts.

Find contactsAction

Find contacts

Search contacts in your Intercom workspace.

Find conversationsAction

Find conversations

Search conversations in your Intercom inbox.

Find help center collectionsAction

Find help center collections

List help center collections in Intercom.

Find segmentsAction

Find segments

List segments in your Intercom workspace.

Find subscription typesAction

Find subscription types

List subscription types in your workspace.

Find tagsAction

Find tags

List all tags in your Intercom workspace.

Find teamsAction

Find teams

List teams in your Intercom workspace.

Find ticket attributesAction

Find ticket attributes

List attributes defined on a ticket type.

Find ticket statesAction

Find ticket states

List ticket states in your workspace.

Find ticket typesAction

Find ticket types

List ticket types in your Intercom workspace.

Find ticketsAction

Find tickets

Search tickets in your Intercom workspace.

Merge a lead into a userAction

Merge a lead into a user

Merge a lead into an existing user.

Open a conversationAction

Open a conversation

Reopen a closed or snoozed conversation.

Remove a tag from a companyAction

Remove a tag from a company

Remove a tag from a company.

Remove a tag from a contactAction

Remove a tag from a contact

Remove a tag from a contact.

Remove a tag from a conversationAction

Remove a tag from a conversation

Remove a tag from a conversation.

Reply to a conversationAction

Reply to a conversation

Reply to an existing conversation.

Reply to a ticketAction

Reply to a ticket

Reply to a ticket or add a note to it.

Retrieve a companyAction

Retrieve a company

Get one company from Intercom.

Retrieve a contactAction

Retrieve a contact

Get one contact from Intercom.

Retrieve a conversationAction

Retrieve a conversation

Get one conversation from Intercom.

Retrieve a ticketAction

Retrieve a ticket

Get one ticket from Intercom.

Send a messageAction

Send a message

Send an outbound message to a contact.

Snooze a conversationAction

Snooze a conversation

Snooze a conversation until a future time.

Subscribe a contact to a subscription typeAction

Subscribe a contact to a subscription type

Opt a contact in to a subscription type.

Track an eventAction

Track an event

Track a custom event for a contact.

Unarchive a contactAction

Unarchive a contact

Restore an archived contact in Intercom.

Unsubscribe a contact from a subscription typeAction

Unsubscribe a contact from a subscription type

Opt a contact out of a subscription type.

Update a contactAction

Update a contact

Update an existing contact in Intercom.

Update a conversationAction

Update a conversation

Change a conversation's title or attributes.

Update a ticketAction

Update a ticket

Update a ticket's attributes or state.

Update an articleAction

Update an article

Change an article in your help center.

How it works

Connect ActiveCampaign with Intercom in three steps

Create automations that move data between ActiveCampaign and Intercom. Nodest handles the work in between, so you can focus on what matters.

Connect ActiveCampaign and Intercom

Link your ActiveCampaign and Intercom accounts to Nodest in a few clicks, so both tools are ready to use in automations.

Pick a trigger

Choose the event that starts your automation, such as a new order, form submission, or updated record in ActiveCampaign or Intercom.

Chain actions and go live

Add one or more actions, and combine them with filters, branches, and delays to create a workflow that fits your needs.

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